Privacy Policy
1. Introduction
Graziani Viaggi respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with GDPR (General Data Protection Regulation).
2. Data Controller
The data controller is:<br><strong>GRAZIANI VIAGGI S.R.L.S</strong><br>Via delle Ginestre 2/A<br>03011 Alatri (FR)<br>VAT: 02918860608<br>SDI Code: X2PH38J<br>PEC: graziani.viaggi@pec.it<br>Email: graziani.viaggi@gmail.com<br>Phone: +39 0775 441119
3. Personal Data Collected
We collect the following personal data when you make a booking:
- Name and surname
- Email address
- Phone number
- Booking details (locations, dates, times)
4. Legal Basis for Processing
Your personal data is processed on the basis of <strong>legitimate interest</strong> to manage your booking request and provide you with a quote. This processing is necessary for our business operations and to respond to your requests.
5. Data Retention
Without Marketing Consent
If you <strong>do not consent</strong> to receive marketing communications, your personal data (name, email, phone) will be <strong>automatically deleted within 24 hours</strong> of booking creation.
With Marketing Consent
If you <strong>consent</strong> to receive marketing communications, we will retain your personal data until you revoke consent or request deletion.
6. Processing Purposes
- Process your quote request
- Contact you to confirm booking details
- Provide the requested service
- If you have given consent: send you commercial and promotional communications
7. Your Rights
Under GDPR, you have the following rights:
- <strong>Right of access:</strong> you can request a copy of your personal data
- <strong>Right to rectification:</strong> you can request correction of inaccurate data
- <strong>Right to erasure:</strong> you can request deletion of your data
- <strong>Right to restriction:</strong> you can request limitation of processing
- <strong>Right to portability:</strong> you can request to receive your data in a readable format
- <strong>Right to object:</strong> you can object to processing of your data
- <strong>Right to withdraw:</strong> you can withdraw marketing consent at any time
To exercise these rights, contact us via email at <a href="mailto:graziani.viaggi@gmail.com">graziani.viaggi@gmail.com</a> or fill out the <a href="/data-deletion-request.html">data deletion request form</a>.
8. Automatic Deletion
We have implemented an automated system that deletes personal data of users who have not given marketing consent within 24 hours of booking creation. Each deletion is recorded in a compliance log for audit trail.
9. Data Security
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or alteration. Data is stored in secure databases with limited access.
10. Sharing with Third Parties
We do not sell or share your personal data with third parties for marketing purposes. Your data may only be shared with essential service providers (e.g., hosting services) who operate according to our instructions and in compliance with GDPR.
11. Cookies
Our site uses technical cookies necessary for site functionality and analytical cookies to improve user experience. For more information, please see our Cookie Policy.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We recommend checking this page regularly to stay informed of any changes.
Last updated
February 19, 2026